Christmas presents always look best under the Christmas tree, so please order before these cut off dates.
In stock items
The last days that orders can be placed from Home Institute to allow sufficiently good time for delivery:
- UK standard and free delivery: Wednesday 19 December 2018
- UK expedited delivery: Thursday 20 December 2018
- EU and European orders: Tuesday 18 December 2018
- Rest of World: Sunday 16 December 2018
We’ll always do our best to dispatch items promptly, but please bear in mind that the logistics networks are often stretched to capacity at this time of year.
Pre-ordered and backordered items
We have now received all inbound stock for the year, so any pre-ordered or backordered items are unlikely to arrive before Christmas.
Christmas – New Year hours
Orders will be dispatched on week days that are not UK Bank Holidays over the holiday period. We will be operating on a skeleton staff and many courier companies have reduced capacity so please allow an extra working day or two for delivery over this period.
We will close customer service early on Thursday 20 December 2018 and resume normal service on Wednesday 2 January 2019. We will respond to any queries once we return in the new year.
If you wish to return an item, we accept returns for items purchased in December until 15 January 2018 or 30 days from the date of delivery, whichever is the later.
Thanks for your support over 2018 and we wish you a very Merry Christmas and all the best for the new year.
- £15 off your first order over £100 with the code:
- and, £35 off orders over £200 with the code:
Offers are valid until 31 December 2018.